Additional Terms & Conditions for Highlifedeals Bookings
- Normal Office Hours Monday to Friday 9 am to 4 pm
- Bookings made outside of the these hours will be responded to as if they had been received on the next available working day.
- Unfortunately booking made after 4 pm on Fridays and weekends will not be dealt with until Monday.
- Please note your session start time, if you arrive late you will find that your session has started and you will not be able to join it and your voucher will have been redeemed.
- Please beware that minimum numbers to run do apply to all our voucher deals, we do however try to run all activities on the selected dates.
- All activities are weather depended and can be cancelled on the day.
- For missed sessions an additional admin fee of £10 per person will be charged if you wish to re-book.