Additional Terms & Conditions for Highlifedeals Bookings
Please note that we are running a limited program due to the weather at this time of year. If your voucher is due to expire we will ask for the details so that we can secure payment and will extend your voucher, however this must be used before the end of April.
We will be updating our dates within the next month to reflect this.
- Normal Office Hours Monday to Friday 9 am to 4 pm
- Bookings made outside of the these hours will be responded to as if they had been received on the next available working day.
- Unfortunately booking made after 4 pm on Fridays and weekends will not be dealt with until Monday.
- Please note your session start time, if you arrive late you will find that your session has started and you will not be able to join it.
- Please beware that minimum numbers to run do apply to all our voucher deals, we do however try to run all activities on the selected dates.
- All activities are weather depended and can be cancelled on the day.
- For missed sessions an additional admin fee of £10 per person will be charged if you wish to re-book.